I wanted to express the excellent customer service I have been receiving from your Sales Representative Paul. Since I started doing business with your company, Paul and I talk just about every day. It is nice to talk with such a upbeat positive person in this hectic industry. He will always go above and beyond to make things easier for me. You truly have an exceptional employee and his outstanding customer service is a big reason I use ABC.
I just wanted to extend this out to you. I know sometimes it is easy to overlook the good things and email the bad.
Heather Burns - Heather Burns, 2012